If you made an address error or provided us with an insufficient address please call us at 800-953-6664 as soon as possible to stop the order from shipping. If the order is on its way, we will contact the shipping carrier and try to intercept the delivery. Please be advised, there is a $10 fee charged by the transporter if the package has already left our building.
If you decide to cancel your order with www.completebattery.com and the package is on its way, you will have to contact us at 800-953-6664. We will notify the carrier company and will intercept the parcel. An additional fee of $12 will apply to every cancelled package, along with the return shipping charges to our warehouse. As per our company policy, we charge a 20% restocking fee for all returned and refused orders.